Cookie Policy

Cookie Policy – Scuba Academy Ltd

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This Cookie Policy explains how Scuba Academy Ltd uses cookies and similar technologies on our website (https://scubaacademy.co.uk). It should be read alongside our Privacy Policy and Terms & Conditions.

By continuing to browse our website, you agree to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve performance and allow us to understand how visitors interact with our site.

Cookies may be:

Session cookies – deleted when you close your browser
Persistent cookies – stay until they expire or are deleted
First-party cookies – set by our own website
Third-party cookies – set by external services we integrate with

2. How We Use Cookies

Scuba Academy uses cookies for the following purposes:

2.1 Essential & Functional Cookies

Required for the website and booking systems to function, including:

Site security and firewall
Login sessions
Online store functions
Shopping cart behaviour
Scheduling and booking functions
Payment processing
Form submissions and messaging

These cookies cannot be disabled because the website cannot function without them.

2.2 Analytics & Performance Cookies

Used to understand how visitors use the website.

We use tools such as:

Google Analytics
DiveShop360 internal analytics
Server and firewall analytics

These help us understand:

Page visits
User navigation patterns
Performance issues
Errors and load times

These cookies do not identify you personally.

2.3 Preference Cookies

Used to remember:

Cookie preferences
Display settings
Language and accessibility options

2.4 Third-Party Cookies

These may be set by the following services integrated into our website:

DiveShop360 – online sales, scheduling, booking, cart, customer accounts
YouTube – embedded training or marketing videos
Google Maps – location and map tools
Meta/Facebook Pixel – marketing analytics (if enabled)
Instagram – embedded posts
Security systems – anti-spam, firewall and traffic filtering tools

These services may collect usage data according to their own policies.

3. Cookies Used By DiveShop360

Because we use DiveShop360 for:

Course purchases
Online checkout
Scheduling and calendars
Account creation
Order management
Automated reminders and confirmations

DiveShop360 may place cookies related to:

Shopping cart and checkout
Booking and scheduling data
Customer account sessions
Fraud prevention
Order tracking
Payment gateway compatibility

These cookies are required for online bookings to function securely.

4. Managing Cookies

You can control cookies using your browser settings.
Most browsers allow you to:

Block cookies
Delete existing cookies
Clear browsing history
Disable tracking

Blocking essential cookies may cause parts of the website or booking system to stop functioning.

5. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

6. Contact Us

If you have questions about this Cookie Policy, contact:

Scuba Academy Ltd
Unit 17 Red Lion Business Park
Red Lion Road, Surbiton, KT6 7QD
Email: office@scubaacademy.co.uk