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Terms & Conditions

Terms & Conditions – Scuba Academy Ltd

Last updated: 03.12.2025

These Terms & Conditions govern your use of the Scuba Academy Ltd website and any bookings, services, or enquiries made through it. Please read them carefully before using our site.

1. Introduction

1.1
These Terms & Conditions apply to your use of our website (https://scubaacademy.co.uk) and any products or services purchased or accessed through it.

1.2
By using our website, you accept these Terms & Conditions in full. If you do not agree, you must not use our website.

1.3
If you register for an account, submit any information, or book a course, we may require you to confirm your agreement to these Terms & Conditions.

1.4
You must be at least 12 years old to use our website. By using it, you confirm that you meet this requirement.

1.5
Our website uses cookies. By continuing to browse or using the website, you consent to our use of cookies in accordance with our Privacy Policy and Cookie Policy.

2. Contacting Us

You can contact Scuba Academy Ltd:

3. Copyright and Intellectual Property

3.1
Copyright © {{year}} Scuba Academy Ltd. All rights reserved.

3.2
Unless otherwise stated:

(a) Scuba Academy Ltd owns the copyright and intellectual property rights in the website and all material published on it.
(b) These rights are protected by copyright laws and all such rights are reserved.

3.3
You may not republish, reproduce, or exploit any content except as permitted under these Terms & Conditions.

4. Licence to Use the Website

4.1 You may:

  • View pages in your web browser

  • Print or download pages for personal use

  • Access embedded videos, images and resources

  • Use website features for personal use

4.2
You must not:

  • Download content for commercial use

  • Edit or modify website material

  • Republish or redistribute content (other than sharing links)

  • Use our website for unlawful or harmful purposes

4.3
We may restrict access to parts of the website at our discretion.

5. Acceptable Use

You must not:

(a) Damage, disable or impair the website
(b) Use it for unlawful, harmful or fraudulent purposes
(c) Introduce viruses or malicious code
(d) Conduct automated data harvesting, scraping, or similar activities
(e) Use data from the website for unsolicited marketing
(f) Misrepresent personal information submitted to us

All information supplied via the website must be accurate and truthful.

6. Website Accounts

6.1
You may register for an account where available.

6.2
You must keep your login credentials confidential.

6.3
We may suspend, edit or delete your account at any time at our discretion.

7. User Content

7.1
“Your content” includes any material submitted to our website (e.g., reviews, uploads).

7.2
By submitting content, you grant Scuba Academy Ltd permission to use it for legitimate business purposes.

7.3
Your content must not be illegal, defamatory, misleading, offensive or infringe third-party rights.

7.4
We may remove any content without notice.

8. Booking & Training Terms

8.1
A booking is confirmed only when payment is received.

8.2
By booking a scuba diving activity, you agree to follow all Scuba Academy safety procedures and instructor directions.

8.3
Failure to follow safety instructions may result in removal from training without refund.

9. Medical Requirements

9.1
All divers must complete the official PADI Diver Medical Questionnaire truthfully before participating in any in-water activity.

9.2
If a medical clearance is required, you must obtain it before training begins.

9.3
If you experience a change in health, illness, or injury after completing your medical form, you must notify us immediately.

9.4
Failure to provide accurate medical information may result in termination of training without refund.

10. Cancellations, Rescheduling & Refunds

10.1 Rescheduling by the customer:

  • More than 7 days’ notice: free reschedule

  • 48–72 hours: £25 admin fee

  • Less than 48 hours: session lost

10.2 Cancellation by the customer:

  • More than 14 days: refund minus £25 admin fee

  • 7–14 days: 50% refund

  • Less than 7 days: no refund

10.3 No-shows or lateness:
Sessions missed or shortened due to lateness are non-refundable.

10.4 Cancellation by Scuba Academy:
We may cancel or reschedule for safety or operational reasons.
You may choose a refund or a new date. No further compensation is provided.

11. Under-18s

  • A parent/guardian must complete all required forms

  • A responsible adult must remain on-site unless agreed otherwise

  • We may refuse participation if supervision requirements are not met

12. Equipment Use

12.1
We provide equipment maintained to PADI and HSE standards.

12.2
You must use equipment responsibly.

12.3
Damage due to misuse may incur repair or replacement costs.

13. eLearning Access

Once a PADI eLearning code is issued:

  • It is non-refundable

  • It is non-transferable

  • It must be completed before pool/ocean sessions

14. Limited Warranties

We do not guarantee that:

  • The website will always be available

  • All information is current or accurate

  • Services will be uninterrupted

We may modify or discontinue any part of the website at any time.

15. Limitation of Liability

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under UK law

We are not liable for:

  • Business losses

  • Data loss

  • Indirect or consequential damages

  • Circumstances beyond our control

16. Breach of These Terms

We may:

  • Issue warnings

  • Suspend or block access

  • Delete your account

  • Take legal action

You must not bypass any restrictions imposed.

17. Variation of Terms

We may update these Terms from time to time.
Revised Terms apply from the date they are published on the website.

18. Assignment

We may transfer our rights under these Terms.
You may not transfer yours without written consent.

19. Severability

If any part of these Terms is found unenforceable, the remaining sections remain valid.

20. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy and Disclaimer, constitute the entire agreement between you and Scuba Academy regarding website use and service bookings.

21. Law and Jurisdiction

These Terms & Conditions are governed by English law.
Any disputes will be handled by the courts of England and Wales.

22. Our Business Details

Scuba Academy Ltd
Unit 17 Red Lion Business Park
Red Lion Road
Surbiton
KT6 7QD
United Kingdom

⭐ 23. Course Participation Requirements & Policies (NEW)

23.1
All scuba diving training delivered by Scuba Academy Ltd is subject to our Course Policies, which cover safety requirements, medical rules, participant responsibilities, rescheduling terms, equipment use, and all training-specific procedures.

23.2
By booking or participating in any scuba diving activity, you confirm that you have read, understood, and agree to the Scuba Academy Course Policies in full.

23.3
The full Course Policies can be found at:
https://scubaacademy.co.uk/course-policies
(We can create this page next — you do not need it live yet.)

23.4
In the event of any conflict between these Terms & Conditions and the Course Policies, these Terms & Conditions take precedence.